Each year, every member of staff at Newcastle Hospitals is invited to take part in the NHS staff survey, the largest survey of staff opinion in the UK. It gathers views on staff experience at work around key themes, and includes a focus on staff experience and engagement, health and wellbeing, appraisal and development and raising concerns.
From feedback we know that our staff are very proud to work here and enjoy time spent working with their teams but there is still a lot of work to be done. The staff survey is your opportunity to tell us what matters to you, what we can do better and where we can improve.
The feedback you provide plays such an important part in informing our staff priorities in the What Matters to You programme and can help to make Newcastle Hospitals the best place to work.
We encourage all of our staff to complete the staff survey. You can help us to focus on the things which are important to you and help to inform positive changes for our future.
Win a £300, £150 or £50 INTU voucher
This year, everyone who completes the survey will be entered into a prize draw. Three winners will be randomly selected by Quality Health and no details of their survey will be passed onto Newcastle Hospitals. Quality Health will ask for permission from those selected as winners to share their name with us so that we can get in touch.
Estates case study
Each year we invite all of our staff to take part in the NHS staff survey – the largest survey of staff opinion in the UK. It gathers views on staff experience at work around key themes, and includes a focus on staff experience and engagement, health and wellbeing, appraisal and development and raising concerns.
We each have a voice that counts and feedback from staff can help to drive forward real change across the Trust.
The estates department has 276 teams spread across both the Freeman and RVI sites and feedback from the staff survey suggested that some staff felt ignored and that their views were not being heard in decision making and improvement actions.
In an effort to improve the experience of staff in the department, two working groups were established to enable staff to be more involved in making improvements within the department.
Genna Bully performance quality manager in the estates team was key to setting up the working groups and believes they have made real improvements within their department:
“Feedback from the staff survey has really changed how we work and engage with staff. We now have 27 member of staff involved in our working groups across the Trust and through this we’ve been able to capture 42 actions or feedback lines – all of which will help to improve the working environment for the whole department.
“We support staff to fill in the staff survey and through the working groups we make this a year round conversation, we highlight improvements made from survey feedback, make sure all onsite notice boards are updated with our action plan and last year’s results and have developed a quarterly newsletter to keep staff updated on progress.”
All staff should have now received an email from Quality Health with a unique link to complete the survey.