Staff feedback is incredibly important and our WMTY programme aims to empower and support our teams to have more meaningful conversations, that inspire change. It provides colleagues with the tools they need to create a positive and supportive environment, where we listen and respond to what matters to staff.
Here is a summary of the work we have done over the last year:
Throughout the day we are asking Newcastle Hospitals colleagues to share some of the things that matter most to them at work and they have shared some invaluable comments with us:
If you are a manager who would like to become part of What Matters to You and deliver a programme of work linked to staff experience, you can attend one of the new sessions in July. The training, developed by IHI, Newcastle Improvement, the Staff Engagement and Experience team and Education & Workforce Development, is delivered virtually over 1-2 hours:
- Session 1 – Intro, expectations & conversation facilitation
14 July 12pm to 1:30pm
Session 2 – Analysing feedback
21 July 12pm to 1:30pm
Session 3 – Model for Improvement
28 July 12pm to 1:30pm
2x 1hr Coaching sessions
As and when required
You can also find out more by emailing: [email protected].