Newcastle Improvement supports and advises staff at Newcastle Hospitals on how to make positive changes at work – from improving patient care to working more effectively.
Evidence shows that Trusts who adopt a culture of continuous quality improvement have improved patient outcomes. The essence of quality improvement is to make things better for patients and for staff:
- Improving patient safety, outcomes and experience
- Improving staff experience – smarter, more flexible ways of working to cope with workloads and address work/life balance
- Utilising resource wisely to meet changing demands and embracing the innovative ideas of our workforce
This is our easy to follow, step-by-step approach, which has been developed to help staff make sustainable changes of any size: