Our Approach

Our approach is based on improvement science and methodology to support staff with their improvement work.

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Newcastle Improvement supports and advises staff at Newcastle Hospitals on how to make positive changes at work – from improving patient care to working more effectively.

Evidence shows that Trusts who adopt a culture of continuous quality improvement have improved patient outcomes. The essence of quality improvement is to make things better for patients and for staff:

  • Improving patient safety, outcomes and experience
  • Improving staff experience – smarter, more flexible ways of working to cope with workloads and address work/life balance
  • Utilising resource wisely to meet changing demands and embracing the innovative ideas of our workforce

This is our easy to follow, step-by-step approach, which has been developed to help staff make sustainable changes of any size:

newcastle improvement approach infographic

To find out more about each step in our approach, click on the links below: